Steps to Try if your Internet isn't Working

Modified on Thu, 20 Feb at 1:05 PM

A lot of problems such as browser pages taking ages to load are actually caused by your browser not the internet. Below we will cover steps to try before contacting IT to eliminate some problems it could be.


Browser Maintenance

If you are finding your browser to be loading really slow, some great first steps to try would be Clearing your cache and cookies and Updating your browser. You can find a guide on how to do that Here.


Other Steps

Another thing it could be is issues with your device. Some great steps to try would be to make sure your device is up to date. Then you can try fully shutting down your device. Guides for this can be found Here.


If you have tried the above, next try forgetting your network and re-entering the password to refresh your connection.


If you have tried all of the above you can contact IT at itqueries@thegelbottle.com




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