How to Log in to Kadence Agent on macOS

Modified on Fri, 11 Apr at 2:21 PM

  1. Open Kadence Agent App

  2. Sign In to Kadence

    • A browser window will open for you to sign in.

    • Important: Ensure that you select the Microsoft logo to sign in.

      • Click on: "Sign in with Microsoft"

      • It should login automatically using your company credentials (the email linked to your Microsoft account). See image below:


  3. Allow Permissions

    • After signing in, you may be asked to allow permissions for Kadence to run properly. Click Allow, then Open Kadence Agent.


  4. Troubleshooting (If the App Isn’t Showing)

    • If you do not see Kadence Agent in your Applications Launcher, open the Company Portal app.

    • Sign in with your Microsoft credentials.

    • Refresh your device status in Company Portal by checking the Device Status tab or use the Refresh Devices option to ensure everything is synced. 

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