Adding a Shared Mailbox Outlook

Modified on Tue, 18 Feb at 12:35 PM

How to Add a shared mailbox to Outlook

First make sure you have been added to the shared mailbox by asking your IT

team. If you do not already have access you will be added.


If you are using the Outlook App:

Open the Outlook Application, then go to file, open, shared mailbox.


Then type in the mailbox that you want to view and Press Add.


If you are using Outlook on the web:

Open outlook on the web, then in the top right corner, press on your initials. A

drop down will appear, then press Open another mailbox.



Type in the email of the shared mailbox you would like to add then press Open.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article